Global Franchise Issue 10.1

driving smart, scalable growth. We speak to three game- changing franchise suppliers 43 | Who really drives customer experience? Scott Greenberg reminds us that it’s hourly frontline employees – and franchisees need support to lead them better 56 | Franchise growth vs. brand control Franchising fuels fast growth, FRANCHISING OPPORTUNITIES 16 | Seasons Art Class A standout UK lifestyle franchise with real creative impact is now poised for U.S. expansion 18 | Scholars Education Helping students unlock their academic potential and empowering franchisees to build rewarding, purpose-driven businesses 20 | 30 Minute Hit Supporting franchisees with exceptional training and tools, and strong, community-focused studios that empower women 36 | ERAGroup How the world’s leading cost optimization franchise is transforming business performance through collaboration, innovation, and data-driven intelligence 78 | Eat Salad Seeking master franchisees to take its customizable salad concept international 80 | CeX Redefining the buy-and-sell model with proprietary tech, sharp pricing, and recession- proof appeal 81 | KX Pilates A boutique success story perfectly poised to make a significant impact on the world’s fitness community but it’s easy to lose what made you special. Here’s how to scale without losing identity 60 | Power moves Crunch Fitness, Workout Anytime and the PE-fueled future of fitness franchising 67 | Scaling north As one of the world’s top- ranked countries for franchising, Canada offers scale, stability, and serious opportunity for international brands 5 GLOBAL-FRANCHISE.COM In thi s i ssue