Global Franchise Issue 10.1

Contents INTERVIEWS 9 | What I wish I’d known Elisia Flores is the trailblazing CEO of L&L Hawaiian Barbecue, the iconic fast-casual brand founded by her father, Eddie Flores Jnr, 40 years ago 11 | From the source... Michael Seid MSAWorldwide’s founder and Global Franchise Awards’ Hall of Fame inductee shares what really drives franchise success 12 | 6 ideas BNI Global CEO Mary Kennedy Thompson on empowering franchise owners to build powerful brands 48 | MatthewHaller As franchise leaders navigate economic headwinds and uncertainty in 2025, IFA President Matthew Haller urges them to stay close to operations 82 | Exit strategy How the Moran Family of Brands has turned resales into a real win-win INSIGHT 15 | 50 franchises with world-class support Meet the brands committed to empowering high-performance partnerships 30 | East Side Story Asian territories to watch for franchising’s next big move 38 | Brand builders Behind every fast-growing franchise is a team of experts Meet the winners judged best in the world Turn to page 25 AWARDS 2025 6 | The guide Books, podcasts, and expos coming up this year 46 | Insider 10 pages of expert insights and commentary from the heart of the franchising world 59 | Master the art of negotiating a deal Negotiation isn’t just about numbers or hardball tactics – it’s a skill that can shape your entire business journey 64 | World of franchise Last expansions, innovative strategies and regional trends transforming the global franchise landscape 73 | A roadmap for attracting talent Practical steps to connect with franchisees who are committed, capable, and ready to growwith your brand 74 | Breaking down borders Key takeaways from the IFA 2025 International Market Entry Seminar 4 GLOBAL FRANCHISE Issue 10.1