Global Franchise Issue 10.1
City Cave USA, AUSTRALIA City Cave empowers franchisees with hands-on onboarding, personalized mentoring, and continuous support to drive strong unit economics. Through its digital platform, The Cave, and regular in-person events, franchisees enjoy ongoing learning and growth. Tommy Gun’s Original Barbershop NORTH AMERICA, AUSTRALIA, NEW ZEALAND Through immersive onboarding, education through Tommy Gun’s University, mentorship, and collaborative events like the Brand Advisory Council and Leadership Summit, Tommy Gun’s reinforces a culture of partnership and performance across the entire network. Applebee’s Neighborhood Grill + Bar AMERICAS, MIDDLE EAST, ASIA Applebee’s franchisees benefit from Dine Brands’ shared services and dual-branded concept. The franchise fosters close collaboration through daily and monthly meetings, town halls, and an annual conference, ensuring alignment and ongoing dialogue. Gong cha NORTH AMERICA, UK, EUROPE, ASIA, AUSTRALIA With 2,100 stores across 28 markets, Gong cha’s extensive support structure centers on ongoing collaboration and development to ensure consistent operational standards, and to enable franchisees to deliver a high- quality, customer-focused experience worldwide. Venture X NORTH AMERICA, LATAM, AUSTRALIA, UK, UAE From onboarding onward, franchisees join a global network of entrepreneurs fostering collaboration and knowledge sharing. This robust support system empowers Venture X franchise owners to confidently grow their businesses while benefiting from proven strategies and a strong community. School of Rock WORLDWIDE School of Rock focuses on partnership over sales. New owners are carefully selected, trained in peer cohorts, and guided by dedicated operations directors. With the backing of Youth Enrichment Brands, franchisees benefit from proven systems, shared innovation, and a network that ensures they’re never alone. Signarama WORLDWIDE Ongoing support features regular business reviews, operational audits, and peer networking. Franchisees also access regional workshops, digital tools, and sustainability consulting. This multi-layered approach equips owners for long-term success in a competitive, fast-evolving signage industry. Graze Craze USA, AUSTRALIA, FRANCE, CANADA Graze Craze empowers franchisees with an intensive two-week training at headquarters, covering charcuterie artistry, operations, and customer service. Dedicated opening teams assist launches, while ongoing support includes business consultants, 24/7 help lines, and monthly virtual trainings. The Little Gym AMERICAS, EUROPE, ASIA The Little Gym surrounds its franchisees with robust support. Each new owner is mentored and backed by a responsive team that covers marketing, customer service, and operations. Ongoing training, real-time guidance, and a strong, values-led culture ensure franchisees feel confident, connected, and aligned. IHOP AMERICAS, MENA Using a new gamified training platform and a thorough onboarding process, IHOP offers ongoing learning through a user-friendly system, role-specific courses, and manager training programs. Regular check-ins, franchisee committees, and an annual Global Franchise Conference help keep everyone connected. STRONGER TOGETHER Collective innovation: Anytime Fitness regularly talks to franchisees to gather peer feedback. Annual conferences: Like many successful franchises, Marriott hosts events to reinforce network unity. Peer mentorship: Kumon pairs new franchisees with seasoned operators, boosting early success. Digi-comms: McDonald’s franchisees connect via forums to share real-time solutions. 23 GLOBAL-FRANCHISE.COM PARTNER CONTENT | 50 high-support f ranchi sors
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